If you would like us to arrive at your home at a specific time, we recommend that you schedule the time for the cleaning visit in advance. As we clean homes during the day, we often encounter events that delay our arrival at our next home, such as traffic, or a home that needs additional attention. For midday service, we give you a window of time for our arrival.
Please, call us to discuss this question or have a look at our price list for the different cleaning services that we offer. However, sometimes is better to call us because we run different promotions during the year.
If there is any problem while your housecleaner is still in your home, you can talk to the cleaner directly. You may also contact our office and we will work with your housecleaner or cleaning team to quickly correct the problem and enforce our guarantee.
You can discuss this question in advance with us. We have different price range,so you can choose your service. Cleaners can bring cleaning equipment for additional charge. No need to run to the store to get cleaning supplies prior to our arrival.
We understand, life happens. If you need to reschedule your appointment please provide 24 hour notice. Cleaning bookings cancelled with fewer than 24 hour notice may incur a £50 cancellation fee.
If you are unhappy with our services, please, contact us and we will discuss issues with you to resolve them.
Various variables are taken into consideration when determining the length of time needed to thoroughly clean your home or office to the HouseCleaningHub standards. The size, type of service being performed, and overall cleanliness of the property prior to arrival. We will never rush or shortcut your cleaning service in order to save time.
To receive a more accurate quote, please, contact HouseCleaningHub by filling out our order form here or call us.
We use the single cleaner model, so every home is assigned to 1 professional house cleaner, however if the home is larger, or our schedule is busy, we may send 2 or more cleaners. Also, it depends on the required cleaning service.
We will always try to schedule the same cleaner for your home each and every time. However there will be times when they are sick or unable to clean on your scheduled day and at that time we will have to assign another replacement cleaning lady for your home.
Unexpected visit from a friend or a family member? Just landed a big account and want to celebrate but need the office cleaned before the boss comes in? No problem! Just call us immediately and we will do our best to accommodate your schedule and needs.
If you would like to purchase a gift card, contact us. We will prepare a gift card in the amount of your choosing.